To add the Polycom Phone to the Allworx Server:

This is for version - 5.3.0.12074 Firmware

The Polycom should be set up as a Generic SIP Phone on the Allworx Server.

1) Select “New SIP Handset” from the Handsets page.

2) Select “Generic SIP Phone” from the drop-down list.

3) Type “IP Conference Phone” as Description

4) Assign a Login ID and password (reg=xxxx, password=xxxx), select “1” for Number of

Lines

5) Select “Add”

6) Note the 5xxx user ID assigned by the server (e.g. 5100)

7) Note the Allworx server LAN address (e.g. 192.168.2.254)

8) Handsets page will now show the new Generic SIP Phone

9) Select “Modify” on the new phone

10) Edit the registration name and password by inputting the 5xxx user ID from step 6

above, select “Update”

Now the config screens for the Polycom should look like the following:

Once the phone reboots then you should see the line register. If there was anything inputed incorrectly then you will get a "Line Unregistered". You will have to go back through and see what was the inputed incorrectly.

To add the Granstream Phone to the Allworx Server

This is for version – 1.1.5.15 - Should work with any Grandstream device